Why a website
You've built a business on word of mouth, and having a custom website takes it to the next level.
You don't need a website to survive — your customers have proven that. But a good referral shouldn't stall out at a Google search with nothing to show for it.
Referrals need somewhere to land
When a happy customer tells a friend about you, that friend looks you up before they call. If nothing comes up — or what does is outdated — you lose some of that trust right when it should be easiest to convert.
You stop answering the same questions
Hours, pricing, service area, what you actually do — a website answers the questions you currently field by phone every day, before people ever have to ask.
You show up before someone has a referral
Word of mouth only reaches people who already know someone who knows you. A website lets you show up in a local search for people who don't — yet.
Your reputation stays in your hands
Right now your online presence is whatever Facebook, Yelp, or Google decided to show. A website is the one place where you control what people see first.
You don't need to change what's working.
A website isn't a replacement for the reputation you've already built — it's backup for it. It gives your existing customers somewhere to send people, and gives new ones a reason to trust you before they've heard your name from anyone else.
Keep doing what's working.
Let's add a website that backs it up.